miHealth Resources | Energy4Life

Precautions for "On Body" Use:

Please observe the following precautions when using the miHealth device in "On Body" mode, where it makes direct contact with the skin. The "Off Body" mode is generally safe unless the individual has electrical sensitivity and is unable to operate other devices such as cell phones or Wi-Fi.

Do not use on body with those who have cardiac pacemakers or any electrical implants.
Do not use on body with those who have epilepsy or seizures.
Do not use on body with those who have undergone an organ transplant.
The safety of miHealth use has not been established for pregnancy or childbirth, and is not recommended in these instances.

Please see the Instructions for Use for a complete list of precautions. Note that miHealth is not designed to diagnose, treat, prevent, or cure any medical disease

Maintenance and Care:

Clean the miHealth device only when it is turned OFF. Use a damp cloth or alcohol wipes to clean the unit. Thoroughly clean the electrodes between treatments. Avoid using other cleaning solutions, as they may damage the housing. Never spray cleaners directly onto the device.

Security and Warranty:

miHealth comes with a 1-year manufacturer’s warranty from the date of purchase. This warranty covers defects in workmanship or in materials under normal use during the warranty period. E4L will repair or replace the product at no cost to the customer for any matter covered by this warranty.

The company may also provide paid repair services.

To obtain warranty services or paid services, please contact the company through our help desk online:

https://help.e4l.com

The company will seek to troubleshoot any issues or otherwise determine the most appropriate solution.

Any repaired or replaced product assumes the remaining warranty of the original product. The limited warranty may not be transferred.

miHealth is not user-serviceable beyond battery replacement. Opening or attempting to open the miHealth case will void its warranty. All warnings, cautions, and instructions contained in this booklet must be followed to ensure full warranty coverage.

This warranty does not cover: product damage or malfunction resulting from negligence (including but not limited to scratches, cracks, falls, water immersion, etc.); improper product maintenance or product modification; damage by natural causes; or theft or loss of the product.

Any implied warranties, including without limitation warranties of merchantability and fitness for a particular purpose, shall be limited to the duration of the warranty period, except where such limitations are prohibited by law.

Returns

miHealth comes with a 30-day money-back guarantee when purchased directly from Energy4Life. (This includes purchases by clients of Energy4Life practitioners through the official Energy4Life portal.)

Customers must contact the company at https://help.e4l.com within 30 days of the purchase date to request a return authorization number and return instructions.

The miHealth must be returned as new in its original packaging to obtain this refund.

If you have purchased miHealth from a third-party reseller (i.e., not directly from Energy4Life or its website), product return policies and returns are provided by the reseller and may not be returned to Energy4Life.

Technical Specifications

Size at maximum: L/W/D: 181mm x 76mm x 23mm
Weight: 230 grams / 8.1 ounces
Power: 3.7v Lithium Ion Battery
Electrode volts: without skin contract 250v
Typical electrode volts: with skin contact: 5-100v
Current into skin: <1mA
Operating frequency range: 15-1000Hz
Operating air pressure range: 900-1050 mb
Operating relative humidity range: 5-95%
Operating temperature range: 0-40°C